As the pandemic continues, life and work keeps evolving. Many of us face new challenges as we juggle work/life balance. The time is ripe to rethink how we work and how we interact with our customers and partners. There is no better time than now, to improve processes and differentiate yourself from your customers. Dr. O discusses the need to change, create, and innovate, while sharing how he is working remotely and the new challenges he faces, especially working in three time zones.