When solving problems individually, you do not have to think about others and different perspectives. You can focus on the problem and how you will proceed along the root-cause analysis process. However, many of us solve problems with others or in a team. When solving problems in a group, it is important to create a positive and safe environment.
The Black Hat and Critical Thinking
An excellent tool for decision-making, problem solving, new idea generation, or effective meetings is The Six Thinking Hats (Hats). Developed by Dr. Edward de Bono, the Hats are the cornerstone of de Bono’s parallel thinking theory: separate thinking to ensure participants work in parallel (together) to achieve the optimal solution.