Lyft and The Art of War

Lyft and The Art of War

I wrote this article in 2016 but it still rings true. You must take advantage of opportunities, especially when your competitor is losing public confidence. You must take advantage of opportunities quickly, and focus on attacking your competitor’s strengths. It will be interesting to see how Lyft fares in the future of ride sharing.

Complacency Kills Innovation

Complacency Kills Innovation

A past article in the Wall Street Journal by John Gapper, “Norway’s oil wealth swamps innovation” provides an excellent example of how complacency can kill innovation. Gapper outlined how oil wealth has created a country that has lacked true national crisis. Due to affluence from oil, Norway has a gross domestic product per individual of $75,000, just behind Switzerland (the top GDP country in the world). The oil-funded wealth has resulted in limited shocks to the Norwegian economy and a strong social buffer for citizens. These “soft” times are shaky as oil prices have declined from record highs.

Improving Innovation

Improving Innovation

Some leaders and academics feel that R&D is currently much more difficult than in the past – most good ideas are already developed and the increase in additional scientists have diminished returns (more scientists, less innovations). Accurate or not, Knott (and myself) feel that another argument that explains the decline of innovation (if it exists) is that companies are just not very good at innovation. Knott studied publicly traded company financials and found that industry innovation had declined; however, corporate innovation was strong, as new industries were created.

War, Business, and MMA

War, Business, and MMA

Adopting a proactive mindset to transform an organization into an innovative market leader is critical in today’s business environment. The global business environment is becoming increasingly turbulent. Socio-political changes, technological trends, and aggressive competitors are impacting every facet of modern business. Business leaders need to adopt a creative and proactive mindset, and incorporate new practices based on accepting ambiguity, maintaining flexibility, and keeping competitors off-balance.

The Black Hat and Critical Thinking

The Black Hat and Critical Thinking

An excellent tool for decision-making, problem solving, new idea generation, or effective meetings is The Six Thinking Hats (Hats). Developed by Dr. Edward de Bono, the Hats are the cornerstone of de Bono’s parallel thinking theory: separate thinking to ensure participants work in parallel (together) to achieve the optimal solution.

Drucker: Innovation and Entrepreneurship

Drucker: Innovation and Entrepreneurship

New ideas are often the combination of ideas from the past. It is extremely rare to uncover a truly new idea. We hear this over and over again, but how often do we believe it? Electric cars were developed over 100 years ago. Smartphones are the amalgamation of previous technology. With tidal waves of information surrounding us every day, it is tough to realize most products are not really new.

Small Data

Small Data

As a long-time market researcher, both quantitative and qualitative, I am always on the hunt for good research books. Hoping to find new ways to perform my job, I love learning from other professionals. Global brand consultant Martin Lindstrom wrote an interesting book to help market researchers and brand managers better understand customers through qualitative research. Small Data: The Tiny Clues that Uncover Huge Trends is a collection of Lindstrom’s travels and his techniques for what he refers to as a “sped-up version of ethnography” (he calls it Subtext Research).